No one helps.. Why?

tbones

I’ve sent multiple emails and no one ever gets back in touch. This game either steals things back from people to make them purchase or is susceptible to hacks. I’d like someone to let me know which cause either King or a hacker is taking all my Boosters. I’ve sent screenshots to show this.

Please help!

Spinnifix

Hello and welcome to this community

Could you please explain to me in more detail what you mean and do you have a picture? Then I could help you better.

thank you

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/294727/no-one-helps-why

We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

In the case Phone, your collected booster is stored in phone memory. This stored booster can not be synced with the server, because the game studio still does not have this process.You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing.

Here are some tips for not/less facing this kind of problem in the future,

Make your device software auto update.

Make your game app auto update.

Don't open game when battery below 25%

Don't accept incoming call when you playing this game.

Close all background running app before start this game.

Make free device internal memory up to 2 GB

Keep RAM free.

Since boosters are stored locally on device memory, we cannot guarantee that your boosters are secure.

However, Please check HERE.