I was charged for a special package offer, but I didn’t receive the items

DJG9165

I was charged $4.99 for a special offer for passing 4500 levels, but I didn’t receive the items, 100 gold bars and 10 of each boosters

Spinnifix

https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase

Hello and welcome to this community

In the community, we can’t handle buying issues

To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.

 

https://soporto.king.com/contact

 

https://community.king.com/en/candy-crush-friends-saga/discussion/246162/something-wrong-with-your-purchase

Good Luck