password

rsb

how to change password king won't except my password

stan1981

U have to go to my profile n click change password. It will be sent to ur email. So is ur email correct? If no, then cannot ...

tratelqalam

Go to your profile and request to change your password

stan1981

U have to go to my profile n click change password. It will be sent to ur email. So is ur email correct? If no, then cannot ...

tratelqalam

Go to your profile and request to change your password

Lisal6715

Can someone help me reset my password on my original king community account llopez6715

i have tried multiple times but keep getting error message back that it can’t authenticate my password reset. If not can my badges and progress be transferred to a new King community account?

Pitty_Kitty

Hello @lalopez6715 and welcome to Soda community!

Just asking to be sure, do you mean this account you're using to comment on here and not the account you use to play King games, correct?

Did you try to clear cache of the browser you're using, check if browser is updated (visit this page) and restart device to see if this helps?

If it doesn't let me know and I'll inform community manager about this so she can help you reset password or recover account @llopez6715

Thanks!

Lisal6715

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2269339#Comment_2269339

I thought I was on the candy crush saga page not Soda community but yes I tried clearing the cache of the browser and restarting my ipad and tried again to request a password reset and got the same error message. I’d really like that account back working again