Kimmy’s Quest.

Angela_Bouças

Once again I was harmed. I completed three missions and received only 10 bars.

Yesterday I got the 3 pins, but you ignored them.

Because?

See the figures below.

Angela_Bouças

My ID is 1345998919

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/851347#Comment_851347

According to your screenshot I can see that you have completed two quests so you have got 10 gold bars. However, some issues have been found in such events and work is underway to resolve the issues.😔

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

Thank you.

Angela_Bouças

Good Morning, @Sukanta_Biswas

Thank you for your return.

I completed the 3 missions and not two.

Tuesday I passed 6 levels.

Wednesday I passed 3 difficult levels.

And on Thursday, there were 3 pins in a row, as shown in the figure sent.

I am entitled to ALL the sedafio prizes and not just 10 gold bars.

greetings

Angela_Bouças

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/851523#Comment_851523

Good afternoon!

I did what you said and nothing happened.

I still don't receive my prize.

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/861574#Comment_861574

Did you contact Player Support?☺️

Angela_Bouças

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/862056#Comment_862056

Yes. I do.

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/862060#Comment_862060

Did you get any answers from Player Support?

tratelqalam

According to your screenshot I can see that you have completed two quests so you have got 10 gold bars. However, some issues have been found in such events and work is underway to resolve the issues.😔

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.