Help me please

pprincesss

I just lost my whole game I was on like 1969. I wanted to change my profile picture and it got me to sign into Facebook but as I did that it made me loose my game and put me back at level 1.

please help

signed

one sad girl

cherie

matiplay

nothing happened. just play and go back to your progress.

kiara_wael

https://community.king.com/en/candy-crush-soda-saga/discussion/303035/help-me-please

Hi @pprincesss . Welcome to our Community

Please check this page , hope your level back on the track again

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

pprincesss

I logged in and out of Facebook but when I went into my game im only in level 714. I was at level 1969. Why?

tratelqalam

Perhaps you have not synchronized your progress on Facebook because there are ninety days after that you must synchronize your game with Facebook or you will lose progress. Maybe you lose progress due to errors inside the game or Facebook application. I advise you to clear the internal storage of the game until you get rid of some mistakes. The game happened may be an old version and check Sync Facebook applications