In app purchase issue

bridgeh2o

I just purchased the Yummy mix and only the 100 gold bars came through. So, I purchased it again (now spending $34) and still only the 100 gold bars came through and not the 24 hours of unlimited play.

AbhinavSargar

Hi @bridgeh2o

Welcome to the Community,

I think you haven't received some items from the Purchase. Am I Right ?

Visit this link to know how to solve your Problem -

https://community.king.com/en/home/kb/articles/590-i-tried-making-a-purchase-but-i-m-not-sure-if-it-was-successful-or-if-i-ve-been-charged

Additionally, Tagging @Lola_Pop @LadyRaffie @Sukanta_Biswas & @PummyRaj for Your Help.

Have A Nice Day.

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/303073/in-app-purchase-issue

We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

If you have any problems with the purchase and want to get a refund, you need to follow the link given below because our community does not handle anything related to the purchase.

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

Thanks @AbhinavSargar ❤️

AbhinavSargar

You are Welcome @Sukanta_Biswas ❤️

Thanks for helping .

tratelqalam

Sometimes errors occur in the purchases for two reasons. The first is a game error. This requires logging out of the game, entering a second time, or updating the game and wiping the temporary storage memory. You may lose your reinforcements or a line in the purchase because there are errors in the credit card or payment method by checking with the technical support department in your game.