connecting through Facebook

Liasmom

As of yesterday (July 1), I have trouble with Candy Crush Soda Saga connecting to the internet. It doesn't work on my computer or my tablet. Is there a problem connecting through Facebook which is how I normally connect?

Freddy_

Hi @Liasmom

We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

Are you trying to connect the game to Facebook for the first time?

You need to make sure you have logged in to Facebook on the app on your phone (Latest version) - Restart device and try to connect the game.

If the problem is the same, you need to clear the cache data from Game App.(Android) - Open game and try to connect.

Also check this post below

https://community.king.com/en/blog/discussion/250219/having-problems-with-your-game-crashing-or-loading

Please let me know.

kiara_wael

https://community.king.com/en/candy-crush-soda-saga/discussion/304459/connecting-through-facebook

Hi @Liasmom . Welcome to our Community

Please check this page , Hope this help you

https://community.king.com/en/blog/discussion/249813/having-problems-connecting-to-facebook-on-android

Origins7_Dale

Hi @Liasmom,

There are issues with Facebook. Mostly, about spinning avatar icons on profile. At least with me. I use Win 10 PC - Desktop App. So not sure what device you are using.

Here are 2 links that might help you out. Also, Superstar @Freddy_Falkner can assist you better on this. Not sure on his work hours, so might have to wait on him.

Shortcut/ profile pic missing/ friends not appearing in the game

https://community.king.com/en/candy-crush-saga/discussion/301050/shortcut-profile-pic-missing

King account to Facebook

https://community.king.com/en/candy-crush-saga/discussion/292026/king-account-to-facebook

Thx & Welcome To The King Community - Origins7 Dale, 😀

7/2/2020

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/304459/connecting-through-facebook

We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

If your problem is not resolved yet, show me a screenshot of the problem you are having while connecting the game to the server.😊

tratelqalam

Delete the game and try to download it again Clear the internal storage memory of the browser Update your application and game on the latest version