I just purchased 2 2.99 bundles and it didn’t register any of them!

princejohnny

I just purchased two 2.99 bundles and neither of them registered!

Freddy_

@princejohnny Hi and welcome, I'm sorry but the community does not deal with purchases

If you play on mobile, then please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

Or alternatively you can use the contact us at bottom of page, you will need you game ID for this

wykoon

https://community.king.com/en/candy-crush-soda-saga/discussion/304801/i-just-purchased-2-2-99-bundles-and-it-didn-t-register-any-of-them

Hi there. I will also recommend you to contact Player Support. Meanwhile, you can also read the article below for issues relating to purchases and gold bars.

https://community.king.com/en/blog/kb/categories/53-purchases-and-gold-bars/p2

Loveth_NP

https://community.king.com/en/candy-crush-soda-saga/discussion/304801/i-just-purchased-2-2-99-bundles-and-it-didn-t-register-any-of-them

Hi @princejohnny a warm welcome. Am sure you will get a resolve on this issue through the help of the experts . Best of luck 🍭🥂

bearwithme

Hello @princejohnny and welcome to our Sodalicilous Community! In addition to what was said above - when you tap on "Purchases and Gold Bars" - On the form click on “Problems with Purchases” then click on “Accidental Purchase” or “Purchased items not received” and then explain the details in the comment section provided on the form.

Please be patient because it may take a day or two for Player Support to get back to you.

tratelqalam

If you are playing on mobile, please send an email to player support directly from the game.

When you send an email directly from the game, Player Support will automatically receive your purchase history and all transactions for the last 90 days.

Go to the game's Start menu, then Settings - Help Center - Purchases and Gold Panels - Contact us and email them.