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My game reset today, back to day 1

libbyHlibbyH Posts: 2 Newbie

I have played my game for months in a row, always receiving my free 30 mins game time and a special feature

today it Has reset itself back to day 1 with only the special feature, not 30 mins free ...

the game seems to be doing strange things of late, last week during my free 30 mins, it ended after less than 15 mins , then reset back to the full 30 mins ...

Best Answer

Answers

  • Hey! Would you like to give us your opinion?

  • SpinnifixSpinnifix Posts: 14,084 Game Expert

    https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored#latest

    Hello and welcome to our beautiful community


    Here is a link that could help you further. Otherwise. Play level one and complete it, then refresh your game and clear the cache and restart it. Then it should work again.


    Good luck

                                                                 
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  • Sukanta_BiswasSukanta_Biswas Posts: 19,161 Superstar
    edited July 2020

    We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

    My guess is your daily bonus is back to day 1. Some players have found that the Daily bonus has reset to Day 1 for them but don't worry! You will continue to receive daily rewards the same as before. The only difference is the number of days in a row your calendar will display.

    There are a number of reasons this reset might happen: device updates, the time you logged in, and one-time glitches may cause this. 

    Though your Daily bonus progress cannot be restored, rest assured that your actual rewards are unaffected. 

    You can keep collecting and enjoying your rewards every day!


    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.
    Find the wrong and chance to win some Gold bars.

  • libbyHlibbyH Posts: 2 Newbie

    Aaah no... I don’t think you understand.. I am on level 3233, and today my game reset ... not to level 1 ... but instead of being on day 60 something, with 30 mins free game play and 2 hour special, it reset to day 1... with no free game play just a special feature for 30 mins ...

  • tratelqalamtratelqalam Posts: 2,557 Legend

    Sign out and login again to your game Make sure your email is written correctly Make sure you are connected to the Internet Try to update your game There are some features under test that may work in an inconsistent manner The result of the test appears or disappears Do not worry

    Don't let your happiness depend on something you may lose 💔

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