Front page missing

Chezzelski

My front page missing my team details, arcade missing, my race details etc

kiara_wael

https://community.king.com/en/candy-crush-soda-saga/discussion/305434/front-page-missing

Hi @Chezzelski . Welcome to our Community

Please Check app update - Log out game - Restart Device - Open game and Log in.

Loveth_NP

https://community.king.com/en/candy-crush-soda-saga/discussion/305434/front-page-missing

Hi @Chezzelski a warm welcome to you and hope you were able to fix your game through the experts helpful info.

Best of luck and enjoy crushing 🍭🥂

firebombmarkus

https://community.king.com/en/candy-crush-soda-saga/discussion/305434/front-page-missing

Hi @Chezzelski and welcome to our adorable Community 😊 I am sorry that you are experiencing these issues. May I ask you to take a screenshot so I could see what exactly is happening? If you don't know how to do it, please follow the instructions here.

Chezzelski

Screenshot_20200711-110736_Candy Crush Soda.jpg

Here you go...my Facebook profile seems ok

firebombmarkus

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/901551#Comment_901551

Thank you for the screenshot. Do you mean your profile picture is missing or something else? When you scroll to the latest level you are on can you see your profile picture? And please tell me which device and OS you are using. Thank you.

Chezzelski

It's a Samsung J7 Android.

My profile pic is there which is said in previous message. If you look at screenshot there is nothing there apart from lifes.

Chezzelski

Marvelous willy??!! But I'm a chick...lol. maybe I like it hey!

firebombmarkus

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/901870#Comment_901870

I am so sorry for the late reply. I will give you some troubleshooting steps to try. Please note that the last resort is always to uninstall the game but if you do so you will lose all the boosters collected as they are saved on your device's memory.

[Deleted User]

Other players reported the same problem as you. I think the studio is looking in to it.

tratelqalam

Please Check app update - Log out game - Restart Device - Open game and Log in.