Why can’t I connect to the internet? All of the other games I play with King are connected. What is?

Tlawrence20

Why will this game not connect to the internet? All of the other games I play on King are connected . Do you know what the problem is, because it has been a month now since I have been connected?

aijaziqbal

Hi @Tlawrence20 .

We warmly welcome you to our wonderful king community.

Plz. Do the basic trouble shooting process.

Logout game application, update your game application, clear cache, switch off and on, log in again.

Please check again if it solves the problem. If not please feedback us.

[Deleted User]

Yes, soda is very special game. I think there is a glitch or two, or three.... try what the expert/legend advice first. But I think you might just have to wait until the studio fix it.

Freddy_

@Tlawrence20 Hi and welcome, Do you get any error messages when you try to connect ? can you explain your problem in a little more detail ? what device are you using ?

Thanks

Tlawrence20

I am using 11Pro Max iPhone. I have tried everything. Before this happened, I had spent a great deal of money on this game and I don’t want to lose the progress I have made.

Freddy_

@Tlawrence20 Hi for us to be able to help you we will need some more information on what the issue is .That way we may be able to advise you on the best course of action. Any screenshots of error messages would be extremely helpful

Tlawrence20

There are no screenshots, except to say I am not connected to the internet,

Spinnifix

@Tlawrence20

Hello and welcome to our community

Is it only the functions where you don't have an internet connection, or you can generally not play this game. That would be important !!

Check app update> Sign out game> Restart device and wait 5 minutes after turning on> Open game and sign in.

Please clear the cache!

aijaziqbal

Hi @Tlawrence20 .

Welcome to our adorable king community.

I would just like to add sometimes logging out of your profile (facebook or king) and log back in also can be helpful.

Thanks.

tratelqalam

If you have problems with the game or some errors, try to log out and then log in or delete the internal storage memory and the temporary data memory of the game. Try to link your game to Facebook and make sure you connect to a network with strong coverage to ensure that the Internet does not fluctuate