Paid for coins not received

amyles48

I bought the 2.99 coin packet and didn't get what I paid for. I need it refunded.

[Deleted User]

If you want a refund you have to contact player support from your app.

or you can try log out, restart device, then log back in. See if gold bars show up.

Freddy_

@amyles48 Hi and welcome, The community does not deal with purchases as it contains your private information.

If you play on mobile, then please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

Hope this helps

More detailed information below

https://community.king.com/en/home/kb/categories/53-purchases-and-gold-bars/p1

tratelqalam

A lot of problems facing players here regarding purchases may be errors in the game itself. Sign out and login again. If the problem persists, go to the Technical Support department.