Game Crashed

Ccolegrove

I was just playing Kimmy’s Arcade and had beat the 7 levels once and purchased a pack, then went back in to play it again and was on level 7 and it crashed. When I went back in after the crash It took the prizes I won on the first go around and the ones I had for the second time, along with 28 gold bars. Who would I need to talk to, to see about getting these things back?

brainsick

https://community.king.com/en/candy-crush-soda-saga/discussion/308354/game-crashed

I think you should write a massage to one to the developers or on google play there is a tab where it says `` contact details of the developers ''

kavidina

https://community.king.com/en/candy-crush-soda-saga/discussion/308354/game-crashed

Hii welcome to d king community

https://community.king.com/en/candy-crush-soda-saga/discussion/269919/game-crashing

Thank you

kavidina

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/977546#Comment_977546

Hii welcome to d king community

Here also some experts nd game team will help u to get rid of problems.And thank u for ur opinion.

Freddy_

@Ccolegrove Hi and welcome. You would need to contact customer support you can do this through your game (best method) or alternatively you can use the contact us at bottom of page but you will need your game ID for this

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps

tratelqalam

Check app update Log out of game restart device> open game and log in.

wykoon

Hi there @Ccolegrove and hope you're doing well.

Please contact the King Player Support team to recover the lost rewards that you've lost due to game crash. You will receive an automated reply from them but you have to keep replying and follow-up even though their response will be delayed. That's the only way to get back those lost boosters that you've earned. I hope they are able to resolve it for you.

Let us know if you still need other help. Thank you.😊

brainsick

https://community.king.com/en/candy-crush-soda-saga/discussion/308354/game-crashed

thaothao1394

Janajsusjnzms