New phone and all items gone!

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1027510#Comment_1027510

Thank you @rock2233

Hello @Gumyupawpaw

I am sorry to hear you haven’t seen the daily bonus. When you use a new device, boosters aren’t transferred because they are stored in the memory of your device, so you can use the boosters also when you are playing offline. There isn’t any issue with the daily bonus, so can you check for any updates? Also it could help logging out and into the game, restart device, and be sure your date and time are set exactly to the correct time and date. I hope this helps.