i am not getting gold bars after coming first on gold race

Jyoti_Patel

i am not getting gold bars after coming first on gold race

aijaziqbal

https://community.king.com/en/candy-crush-soda-saga/discussion/310642/i-am-not-getting-gold-bars-after-coming-first-on-gold-race

Hi and welcome to the community.

For any missing reward you have to directly contact the player support from your game application. They have all your game data and i hope they will take an action in your favour.

Have a nice week ahead.

Spinnifix

Hello and welcome to our beautiful community

I'm sorry to hear about the problem.

To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.

Please check the Help Center for Buy & Gold Bars !!

https://soporto.king.com/contact

If you don't hear anything after 3 days, please resend the email you sent. Please keep it safe. Please include your ID number. You can find them in your profile under the orange king sign.

Good luck

[Deleted User]

i have seen logging out and logging in fix this issue for some players. sometimes it just take awhile for gold bars to be delivered.

if you still don't see the missing rewards then contact player support as the game expert advise above. Good Luck!

rebelchild

I too have had this issue. I have also had this problem when winning special candies for watching adds or while playing the sweet cinema for rewards in candy crush. Thanks for these pointers. I will reach out the next time it happens.

rajdeeptb

https://community.king.com/en/candy-crush-soda-saga/discussion/310642/i-am-not-getting-gold-bars-after-coming-first-on-gold-race

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1035855#Comment_1035855

Hi dear

Please Clean cache files of your device Log Out From Game And Reboot The Device And Try To relogin after few minutes.

Hope this will be fixed.

If Not Please Contact Support from your phone Section Directly .

You can contact here also 👇

https://soporto.king.com/contact

You may asked your game ID here to know your game id please Open profile section of your game and Dubble tap on the king logo which is located on the Top Center Area.

Hope this. helps

rebelchild

Thank you for all these helpful suggestions. I wish there was a way to make a file to keep all of the suggestions and helpful hints in. I know I won't remember what to do each time a problem arises.

[Deleted User]

@rebelchild there is a link "help center" in quick links. Most of suggestions are there. But I think it is more fun to start a new post! 😁

rebelchild

Thank you for directing me. And yes it is more fun connecting with other players and getting answers to ( hopefully not stupid) questions. :)

[Deleted User]

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1035924#Comment_1035924

Never stupid. But just between us...stupid questions are the best! 😂🤣😂

for all of you out there, the second sentence was a joke...there is no stupid question! 😁