I passed level 1037 but experienced error and was sent back help

Tena_Clark

I passed 1037 by buying an extra life. After winning I got an experience error message and had to reboot the game. When I got back to the game it sent me back to 1037. Since I paid to pass it I don't think I should have to win it again. Especially if I have to pay again. Please help.

Diamond_Lim

https://community.king.com/en/candy-crush-soda-saga/discussion/311965/i-passed-level-1037-but-experienced-error-and-was-sent-back-help

Welcome to Sweet King Community! 👑

How about you tried these steps that I hope this helps. 😊

If it's still not worked, you can click on "Contact Us" on bottom of the page then select "Problems with purchase" and then "Purchase items are not received" and finally you ask a problem and send Game ID (but use Game ID with phone as well and How to find your Game ID) that I hope they will help you but it taken longer.

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

Have a sodalicious day! 🥤

[Deleted User]

That is really tough question to answer. you have to contact player support directly for a refund...that could take weeks/months if they even give you a refund. i personally move go. play the level again. this game has many glitches. you will see more of them ahead.