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Charged for purchase but game kept telling me there was as error
So after that first failed purchase I tried 3 more times to purchase, using 1 tap prchase, but kept getting the same error message saying my prchase did not go through. Howevet, I kept getting PayPal notifications that I had been charged. I checked my credit card and sure enough I had 4 charges, one after another, for $3.24, each to Google.. But still no extra coins, etc Can you either get me my 4 purchases or get my money back to paypal?
Jennifer Rayner
Best Answers
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First try to log out and log back in to see if purchased items appear. If not , then please contact player support from your game app. They should be able to help you. But if you want fast result then I recommend you to contact google. They can credit your purchase.
So to recap...you have few options. Good Luck.
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Answers
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First try to log out and log back in to see if purchased items appear. If not , then please contact player support from your game app. They should be able to help you. But if you want fast result then I recommend you to contact google. They can credit your purchase.
So to recap...you have few options. Good Luck.
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Welcome to Sweet King Community! 👑
How about you tried these steps that I hope this helps. 😊
If it's still not worked, you can click on "Contact Us" on bottom of the page then select "Problems with purchase" and then "Purchase items are not received" and finally you ask a problem and send Game ID (but use Game ID with phone as well and How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a sodalicious day! 🥤
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Hi @jenray61,
*See my post below, on what is needed for, "Reimbursements" & how to contact "Support". Sorry we don't do reimbursements here at The King Community.
- Missing bars? — King Community
- https://community.king.com/en/candy-crush-soda-saga/discussion/312245/missing-bars#latest
As @ipete has suggested above, "Google Store", is another option for you. Just give them the info from the post above, I mentioned.
If push comes to shove, can always contact your "Bank", with the above info.
This should help you out.
Thx & Welcome To The King Community - Origins7 Dale, 😀
9/21/2020
