Level 3 won't open in Rebuild Candy Town
Comments
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Dear @Shilpi_roy121 and @jtwilburn ,
Our Superstar @Sukanta_Biswas is right: you have to complete all the quests to get to the next level 😊. You will be able to collect your rewards when the week finishes, and it will depend on how many "quest levels" you've completed.
So, in your case, @Shilpi_roy121 , you need to collect some more Golden Pins first in order to level up 🤗
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Hi @Shilpi_roy121 & @jtwilburn @Lola_Pop @Sukanta_Biswas, @Marriam1,
Thx for tag @rock2233.
Waking up, so blood not reaching brain yet. Yes, to advance to "Next Level" you need 100 points at first. Or to do "ALL" 3 quests.
However, @jtwilburn you do have a problem, because if you cannot claim the individual points on these claims, then you cannot advance to the next level. So your app might be stuck, you have 2 "Tap to claim!" in your screenshot. Each "Tap to claim!" gives points. Because when I played it, got my points when I tapped. But, I did not have 2 of them, clicked on each one I did at that time, individually. If you followed the troubleshooting tips given above by the players, & that didn't work, then you need to contact "Support".
You say: "I play games on my Samsung tablet but I email on my phone."
That is also helpful. Be sure you are using the "Same" email address you use in the game, with your device. Be sure to "Sync" accounts up.
Here is how to contact "Support" with what you need:
- *User ID#
- *Receipt Of Purchase (Or Order# etc...) - Screenshot *Or any issues, "Error Codes", etc...
- *Name Of Game
- *Device You Play On
- What is my User ID and where can I find it? — King Community
- https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it/p1?new=1
- Your "User ID#" is the same on all King games you play on.
- ᐅ How to take a screenshot
- https://www.take-a-screenshot.org/
- Contact us
- https://soporto.king.com/contact
You can use the above link to contact support, or use the contact us thru the game.
Or you can contact our Player Support team from your game. Go to the settings cogwheel, click on the question mark, and select what you want done and they will be able to give you a solution!
Be sure to answer the automated response you get. I would say "Support" is backlogged now because of the virus. So expect "Delays".
On "Golden Pins" see my feedback post at:
- ⛲️ Rebuilding Candy Town. Will you be one of the Founders? — King Community
- https://community.king.com/en/candy-crush-soda-saga/discussion/312339/%EF%B8%8F-rebuilding-candy-town-will-you-be-one-of-the-founders/p1
From Page 1, also Page 2, where I had to do some corrections, on the quest "Essential Supplies / Gumball Goodies".
Finally, once you get things working again, be sure to see my post on Page 8 at:
- 🍂Find your team for the Soda Autumn Games 🤸♀️ - Page 8 — King Community
- https://community.king.com/en/candy-crush-soda-saga/discussion/312979/find-your-team-for-the-soda-autumn-games-%F0%9F%A4%B8%E2%80%8D-%EF%B8%8F/p8
Another contest for our "Soda" players.
In my "Signature" below it has the current versions for both "Soda" & "Saga" for you.
Well until next time.
Take Care All & Welcome To The King Community - Origins7 Dale, 😀
10/2/2020
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Hello @jtwilburn and a very warm welcome to our Sodalicious community. You are correct - when you click on the green claim for the tasks you have already completed, they should add to your overall total - so you should have a total of 45 points of the 100 you need to get. If that isn't working, hopefully by following the advice @Marriam1 offered above. Also make sure you have the latest update to the game. I noticed a new update was released recently.
Hopefully this will fix the problem and let your event work properly.
Now that you have found the community - I encourage you to stay and explore, meet new people from around the world who share your love for the various King games, make new friends, get help on difficult levels, share tips and tricks you have picked up, enter contests and just have a lot of fun!
Here is a guide to help you as you explore the various areas in the community!
