I cannot log into king.com to save my progress, purchase, send lives, etc..

sue_llama

For 5 days I cannot connect to king.com.. I am getting the "connection not available, try again in a bit". I cannot purchase, send lives or participate in anything. Again- It has been 5 days.

[Deleted User]

What device are you playing on? I think you might have to uninstall the game. But first try log out, clear cache/turn off device, check for latest update, and then log back in.

you may lose your boosters if you uninstall the game.

[Deleted User]

What device are you playing on? I think you might have to uninstall the game. But first try log out, clear cache/turn off device, check for latest update, and then log back in.

you may lose your boosters if you uninstall the game.

Diamond_Lim

https://community.king.com/en/candy-crush-soda-saga/discussion/313332/i-cannot-log-into-king-com-to-save-my-progress-purchase-send-lives-etc

Welcome to Sweet King Community! 👑

How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊) 

You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉

Android

iOS

Kindle

Windows mobile

Computer

⚠️ NOTE ⚠️

If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.

Mostly of players have asked this problem too, you can check this information :

https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

Have a sodalicious day! 🥤

Freddy_

@sue_llama Hi and welcome

If this is the error you are receiving below unfortunately the only fix for this at the moment is to uninstall and reinstall the game, but in doing this if it is a mobile device you will lose any stored boosters or lives

https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit

hope this helps