I paid for two purcgases of 13.99 and only received 1

GaiMaskell

I paid for two purcgases of 13.99 and only received 1

aijaziqbal

https://community.king.com/en/candy-crush-soda-saga/discussion/313357/i-paid-for-two-purcgases-of-13-99-and-only-received-1

Hi and welcome to the community.

Very sorry about your purchase issue. But unfortunately community dont deal with purchase or purchase related issues as this involves your personal information. You need to contact player support directly from the settings of your game application. They have your purchase history for last 90 days and they will take an immediate action in your favour.

You may also contact them through.

https://soporto.king.com/contact

You need user id for this.

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Freddy_

@GaiMaskell Hi and welcome, Sorry to here this has happened to you. The community does not deal with purchases as it contains your personnel information. Please see post below for getting help with you broken purchases

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

Hope this helps

Diamond_Lim

https://community.king.com/en/candy-crush-soda-saga/discussion/313357/i-paid-for-two-purcgases-of-13-99-and-only-received-1

Welcome to Sweet King Community! 👑

If you only received some of the items you purchased, email Player Support about the issue so they can add the missing items to your game. 

On a mobile device and in the Windows app, go to the Settings and Help Center. Choose a topic and you'll find the 'Contact us' in the bottom of the page and send an email to Player Support from there.

If you play on the Facebook or King.com websites, send the email from here to help us get your missing items back. Pssst... Remember to use the email address associated with your Facebook or King account and send Game ID (How to find your Game ID) when filling the contact details so we can locate you faster. 

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

Have a sodalicious day! 🥤

Spinnifix

https://community.king.com/en/candy-crush-soda-saga/discussion/313357/i-paid-for-two-purcgases-of-13-99-and-only-received-1

Hello, for the newbies I hereby warmly welcome to this community Would like to welcome. Here is a link that will help you further !!! Explore and discover the community, take part in the competitions and post diligently in the different areas. But please stay with the topic, otherwise there could be difficulties. Please also follow the rules in English to post. Then get on your way and I wish you a lot of fun here. We are always happy to answer any questions. Good luck

 I want to help you and navigate you better through the community. 

Here & here is a how-to guide to help you find the different areas in the community! Here you can find all games at a glance. Here you get answers to the most common problems and here you can take part in discussions and competitions to win gold bars for your game.

I wish you a nice day & have fun 😊 I am always available for questions and help.

Please mark me with this @ sign. If the name is displayed, please click on it, it must be highlighted in bold. and I will be notified.  💖