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playing for a week -- finally popped and bought 10 bars to continue -- won level -- told to reload and lost level -- not fair -- where do I go to complain?
I'd complain to customer service. contact player support from your game app. you might get something for complaining. but you do have to play the level again.
Good Luck.
@olgab Hi and welcome, sorry to hear this has happened to you and hopefully the information provided above will help you get help with your purchase. Unfortunately though the level will have to be replayed again, understand this is not what you want to here but hopefully you purchase will be sorted and you can try again if needed
Thank you
Hi and welcome to the community.
For any purchase related issues you need to contact our player support.
Please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
Or you can try this link.
To know your game id.
Thanks.
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I play my five levels, it shows I will get five extra when it goes fishing. And them it only gives me 1 extra lives life.
when I did login using facebook I ve lost my 24 hours boosters
it’s genuinely annoying me how i keep failing these levels because i cant use any gold bars fix this!!!!!!!!!!!!!
I returned playing the game after some while, but I've noticed that I can't edit my profile. Not sure why it shows United Kingdom either. I was in Israel when I've installed the game, now I'm in India. It looks like this:
i am at level 10300. is there anyone higher than me?
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…
