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Qualifers // Quarters // Semis // Finals
level 976
Answers
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Hi and welcome to the community.
For any purchase related issues you need to contact our player support.
Please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
Or you can try this link.
To know your game id.
Thanks.
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@olgab Hi and welcome, sorry to hear this has happened to you and hopefully the information provided above will help you get help with your purchase. Unfortunately though the level will have to be replayed again, understand this is not what you want to here but hopefully you purchase will be sorted and you can try again if needed
Thank you