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Why did the booster and extra moves ads disappear?

protazerg
protazerg Posts: 1

Level 1

I was wondering why the video ads for boosters and the extra moves both disappeared?

«1

Answers

  • Freddy_
    Freddy_ Posts: 68,477

    @protazerg Hi and welcome, The video ads feature is a bonus feature and is not always guaranteed to be in your game, It is given to groups of randomly selected people, so this just means your not in that group at present but you could be again in the future. It can also be missing due to temporary problems

    To make sure your getting the features available to you check your game is up to date and log out and restart your device , then log back in. regularly do this to keep your game as up to date as possible

    Thank you

  • kiara_wael
    kiara_wael Posts: 156,993

    Hi and Welcome to our Community

    The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.

    This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.

  • Werner_Cichy
    Werner_Cichy Posts: 30,099

    Yes, it happens to me again and again that the bonus functions on the mobile device disappear. But they keep coming back. Sometimes after a day, sometimes after a week. Always check for updates.

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited July 2022

    Hello @nettieg and welcome to Soda community!

    I'm sorry to hear the feature you like is currently missing in your game. It often happens in players' games and it frequently comes back. Reasons are detailed in @Freddy_ answer.

    We players can do nothing on our sides but wait for the feature to come back, provided we keep our games up to date 🙂

    Thank you for your feedback. Hopefully the ads feature will come back soon to your game.

    Enjoy your day!

  • hugelov
    hugelov Posts: 2

    Level 1

    many People are disappointed and deleted their app bcz of fairness

  • Elleni39
    Elleni39 Posts: 109

    My ads. Have been gone for almost 2 months now!.. in the beginning of July they left n never came back..no matter what i did it didn't work..im a loyal player since this game came out in November of 2014.. n this is what i get??.. are they ever gonna come back??.. the most they ever were gonna was for a month but 2 months, this is ridiculous!..i can't beat any levels without these ads..

    Bring them back please!..im tired of beginning stuck on the same level for days!.. almost 8 years of every single day playing n this is what i get!

  • Yosca
    Yosca Posts: 17,870

    Hi there @Elleni39 Consider yourself lucky because you had ads for a long time 🤗! I started playing this game in February 2015 and have never seen ads. Still, I'm at the end of the map, never purchased but because of the (timed) boosters I've received in 4 in a Row, Teams, Kimmy's Arcade, Seasonal Events etc.

    Make sure your game and device has the latest updates and hopefully you’ll see the ads back soon 😃

  • Elleni39
    Elleni39 Posts: 109

    Yosca, i purchased one thing for 99 cents after my ads went away, never bought any thing before.. it's been 2 months n there still not back.. they never been gone this long...are they ever gonna come back??..it sucks anymore being stuck on the same level for days!.. my game is up to date all that stuff u guys say to do never ever works..

  • Elleni39
    Elleni39 Posts: 109
    edited August 2022

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