Billing question

marylubell

This evening 2/1/21, I purchased a bundle for $16.99 and I was charged $37.96! This was not the first time I was OVERCHARGED, but I am getting upset with this. Please correct and refund me.

Werner_Cichy

https://community.king.com/en/candy-crush-soda-saga/discussion/326567/billing-question

If you have payment problems, we cannot help you here in the community, so you have to contact King Support directly. Here is the link.

https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase

kiara_wael

https://community.king.com/en/candy-crush-soda-saga/discussion/326567/billing-question

Welcome to our Community

Sorry to hear that you have not received the items that were purchased. King Community does not deal with the Purchase issues as the query includes your personal details!

You can find all info about refunds and broken purchases here.

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

Freddy_

@marylubell Hi and welcome, You have the information above if you have an issue with your purchase, but please bear in mind that some payment providers will roll multiple payments in to one. So would check with whoever you make payment with to see that this has not been done.

Thank you