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(FIXED ) CCSS my game will not load

A_Julia_ByrneA_Julia_Byrne Posts: 7 Level 2
edited February 19 in Support

Best Answers

  • LadyRaffieLadyRaffie Posts: 2,936 Community Manager
    edited February 12 Accepted Answer

    Hello everyone!

    I have an update on this: The issue has been located and it should be fixed by now.

    Could you all do this troubleshooting: Close the game app, clear cache, open the game app, and let me know if you are still experiencing loading issues?

    Thank you all! 🤗

    @Marriam1 @Bonnie505 @Kathy-7 @Cheryl_Elliott @cardotin @Doppo @JEANMERES @A_Julia_Byrne @puddrussell @cummingsmarykay @yolandaywilliams

  • Hey! Would you like to give us your opinion?

  • Lola_PopLola_Pop Posts: 7,502 Community Manager
    Accepted Answer

    Hello again, dear Soda Crushers!

    I'm happy to announce that this problem has been fixed, so if you're still experiencing it, please head over HERE and try out the different steps depending on the device you're on.

    Please let us know if it worked, and again: thanks for your patience ❤️

    Accepted Answer
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