(FIXED ) CCSS my game will not load

Freddy_

@dongar Hi and welcome, this issue is currently being investigated, but at present there is no time frame on a fix

https://community.king.com/en/candy-crush-soda-saga/discussion/327229/under-investigation-ccss-my-game-will-not-load

IT may be easier for you to download the windows 10 app of the game as this is a much more stable version or you could play via this while awaiting the fix

Thank you

cheryl47

game still not loading I have w10 and using chrome.. I have cleared cache and re started when will game be fixed?

kiara_wael

https://community.king.com/en/candy-crush-soda-saga/discussion/327356/ccsc

Hi and Welcome to our Community

Sorry for the inconvenience . Game not Loading have under Investigation👇️

https://community.king.com/en/candy-crush-soda-saga/discussion/327229/under-investigation-ccss-my-game-will-not-load

Thank you

Kathy-7

Thats exactly what I see, so how do we fix it?

[Deleted User]

I got the same issue recently @Kathy-7. Log out of the game, clear cache, restart device and login the game. Make sure the game is updated and you have atleast 2gb storage memory in your device.

kiara_wael

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1407756#Comment_1407756

Hi @Kathy-7 . Welcome to our Community

Game loading in Candy Crush Soda have under investigation

https://community.king.com/en/candy-crush-soda-saga/discussion/327229/under-investigation-ccss-my-game-will-not-load

Freddy_

@cheryl47 Hi and welcome, Hopefully the information above has explained the issue for you, but as you are on a Windows 10 PC you can download the windows 10 app from the microsoft store as this is a far more stable platform. You will be able to play via this until the other issue is solved if thats how you prefer to play

Thank you

sili79

Yesterday,After the update,the game has a problem.During the level,the game crashes and freezes

Lady_Sarina

G'Day @sili79

@Freddy_Falkner might be able to answer this one for you :0)

Freddy_

@sili79 Hi and welcome, Please check both your device and game are up to date and has at least 2gb of free storage space. clear the cacher from your app store or browser. Log out and restart your device and then log back in and see if this reolves your issue

Thank you