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The secret sweetheart event has disappeared early lost all the rewards?

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Answers

  • YoscaYosca Posts: 3,823 Soda Moderator

    I’ve contacted Player Support too, but didn’t get a good resolution 😒. I only had claimed 6 or 7 prizes and those with the Gold Bars I had left. Thought to claim everything today. The solution didn’t even come close to the unclaimed prizes. Very disappointed now 😔.


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  • quad5quad5 Posts: 22 Level 2
    edited February 28

    Happened to me as well. It was suppose to have 2+ days left based on when I closed down yesterday around 7pm EST. Like some have said already, I was going to claim them and play today (lazy Sunday). This is beyond frustration given I and all of us, earned those rewards. Hopefully, it's a glitch given it's happening all over and will be back up and running later tonight/tomorrow for all of us. If not, we are owed an explanation because it can't be on all our ends.

  • Pitty_KittyPitty_Kitty Posts: 2,421 Level 5
    edited March 1

    Guys!

    Secret Sweetheart has appeared after 9.00 am CET to say it was going away. My unclaimed prizes and gold bars were added to my account!

    Not sure if it happened because I contacted player support, I didn't hear from them

    Check your game, maybe you'll see the rewards too! 😃


    @Yosca @Nix66 @Origins7_Dale


  • YoscaYosca Posts: 3,823 Soda Moderator

    Yes @Pitty_Kitty and others. It’s back in my game too. And it still says it’s there for 23 hours 😅. Anyway I’ve claimed my prizes, but must say each time I wanted to claim the prize with Gold it gave a connection error 😕. After several tries I finally could collect these prizes with the gold 🤩. Hope it’s back for all of you!



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    Carpe Diem

    Mothers Day - share your love and get a badge here 💌

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    Win ⭐️Gold and Badges HERE ⭐️

    Find out SODA fun here

  • AdavAdav Posts: 433 Level 3

    Yeah, on a monday morning it comes back to claim your rewards which are all TIME bound... not funny , but thank you for giving it back to us.

  • Origins7_DaleOrigins7_Dale Posts: 2,542 Soda Moderator
    edited March 1

    Hi @Bantino, @Yosca @Pitty_Kitty @Nix66 thx for & tag,


    I finished sometime ago, however it never left, until today. Then came back, with 1d left on app. Remember, to do the *Free side 1st, then buy *Premium if you want it.

    This *Secret Sweetheart is very similar, to *The Noble & Royal Path. Once you do the *Free side of the path, all the *Stars count towards the *Premium. Once you do the *Free side of *Secret Sweetheart on their quests, it also counts towards the *Premium.

    Be sure to *Claim all your *Rewards before *Timer on app runs out. The Path will leave, once you do. The *Secret Sweetheart seems to want to hang around, my guess, will leave when timer hits Zero. If you lost it before getting *Rewards, either wait on it, or sign out & in, close / open game, clear cache, or contact *King Support thru your game.



    Once you see this, should have your *Rewards!


    Cyas Origins7 Dale, 😀

    3/1/2021


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  • GyliaGylia Posts: 2 Newbie

    Hi all. As i notice some got the icon bacj. I decided to set my date back to the last day and I got the message that the event was closed and they were adding my not claimed prices. And they did. So for me it is solved maybe somebody else can use this trick

  • Nix66Nix66 Posts: 11,804 Soda Moderator

    Hi @Gylia that was resourceful of you 😉 but others need not go to such trouble.


    As @Origins7_Dale pointed out already the Game Studio is ensuring that all unclaimed prizes are automatically being added into each players inventory.




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