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Where is Customer Support?

iamleace
iamleace Posts: 25 Level 2
edited September 2021 in Support

I have sent a total of 4 separate messages to Customer support via the Contact Us option regarding several issues.

In the past, I have received good service by not only being responded to, but having my issue quickly resolved.

I just don't understand why now, after multiple attempts to try to get help, I still have not received a single response.

If I weren't a paying customer, I would shrug it off, but I actually have spent (more than I should have ) money in this game.

I even included both my email addys in my last message thinking that perhaps they've responded to an incorrect addy.

Can someone PLEASE help me?

Both my emails:

Edited by CM:⛔️That’s too much personal information - Check our House Rules

I apologize for my repeated requests for help. I just really would love to get some support with my issues (that do involve $ spent on purchases).

Thanks,

Lissa Bruce

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