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Game keeps crashing
Answers
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I'm having same problem. I keep losing my daily time rewards because I have to keep logging out and coming back in. Let's me play but then freeze's in middle of game. Very frustrating. Never had problems before. I'd like to get all my rewards back. I've taken all the steps to fix. The problem appears to be on Soda Crush end not on my end.
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Hello there!
this original thread is very old so it doesn't help me much understand what's going on 🙂 the same advices are given initially because when there are no known issues in the game, we must start from the basics first since we mods (not King employees) cannot look into players games to see what's going on 🙂 After that we can start an in-depth investigation and if need be, pass on the case so the problem can be properly looked by the Game Studio. Hope this clarifies.
Back to the problem, please provide more details:
- which device do you use to play Soda? Please provide make and model
- does your device have at least 2 GB of free local storage?
- which is the latest version of software (operatating system) installed in your device? (e.g Android 11, iOS 15.6 etc.)
- which is the latest version of Soda app installed in your device?
- do you save your progress with a King account (email) or Facebook account?
- what is your game user ID? To find this number, tap twice on King logo you see at the top of settings page in Soda app. More infos here
please check out these guidelines and do let me know if they help or not.
don't hesitate to ask if you need help with finding infos above
thanks!
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Hello!
No, your answers to my questions can't be found 😀 I also looked inside your comments history. that’s why I asked in the first place. Without those infos I can't help you
Unless you used a different account to comment.
If you don't need any help or your issue got resolved, that’s great.
Enjoy the rest of your day
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