Log in problems

Octa

This few days I can't log in to my account so I can't get any rewards. What should I do about this?? Oh by the way this happen only to my soda crush saga.

Pitty_Kitty

Hi @Octa and welcome to Soda community 😀

Are you seeing this message error by any chance?

https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit

Octa

@Pitty_Kitty Yes, you're absolutely right, that happens to me. When I want to sign in, always "there was a connection error, try again in a bit."

I see your post one year ago, still can't connect 😭😭

Hope the tech finds the solutions quickly. Keep up spirit!! 💪💪 Meanwhile, tho' hard to pass levels, keep playing soda without any boosters 💪💪

Lindark

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1908471#Comment_1908471

Wow I absolutely love your positivity! Keep it up, you are an inspiration!!

Pitty_Kitty

Hello @Octa

In that case, I can suggest you try this trick to see if it works, it helped me once

• force close the app (or make sure it's not running in the background)- switch off your internet connection - start the app but don't click "play" yet - switch on internet connection- then click "play"

If this doesn't work then the remaining option is uninstalling and reinstalling the app.

This type of error may be caused by various reasons and it often signals the app got corrupted.

In this state, your game is offline: can't play events normally, use your goldbars or make purchases. You can't contact Player Support directly from your app so they can't look into it. Most importantly, even if you have a King/ Facebook account, you're playing without saving your progress on King servers.

Unfortunately uninstalling the app will delete all your boosters (they're saved locally on your device) and recent progress you made while being offline due to this problem.

It's not ideal at all but it will allow you to play normally again.