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I purchased a package on candy crush soda and I didn’t revive the 100 gold I bought

gertie33
gertie33 Posts: 1 Newbie

I purchased a package on candy crush soda and I didn’t revive the 100 gold I bought

Answers

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008 Soda Moderator

    Hi @gertie33 and welcome to Soda community 🤗

    Sorry to hear that. The community can't handle purchases and refunds due to the sensitive nature of the matter. But player support can 🙂.

    To contact player support: click cogwheel icon - "?" icon - "purchases and gold bars"- "why haven't I received..." - scroll down and click "contact us" . Fill in the form and send.

    If you contact them directly from your soda app on mobile, Player Support can have access directly to your transactions history. If you don't play on mobile then follow this link directions.

    Thanks!

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