Harvest season issues

ansariax

I complete a challenge in the Harvest Season but it does not let me collect the award. This is occurring in the chocolate and licorice blocker challenge. I see a flash but does not register a completion.

Unknown

This content has been removed.

Yosca

Welcome to the Community @ansariax I am sorry you have this issue with Harvest Season. We see more reports so can you please give me some info?

What kind of device are you playing? Model and version.

What is your game id? Click/tap HERE (on the green word) to find out how you can find it.

And please do some troubleshooting too:

provided you saved your progress with a King or FB account, log out of the game - clear the cache -> not datathat will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates- log back into the game.

starry_sky

my game is stuck too! For 3 days! I’ve done all the above, please help! Thanks!

Pitty_Kitty

Hello @ansariax @starry_sky

Today, the Game Studio informed the fix is on its way and you should be able to see it soon. Check for any updates. I actually read in another thread here the issue is fixed for a player already 🙌

ivanakalas

https://community.king.com/en/candy-crush-soda-saga/discussion/355295/harvest-season-issues

My challenges are not working. I have completed with chocolate but it was not counting as for others challenges. I have no idea what is going on. Any idea what should I do?

.

starry_sky

Hello @ivanakalas I had the same problem too but I figured it out! I can’t believe I didn’t know this, someone in another post mentioned it….on each quest in the upper left corner there’s a pink circle with two arrows, click it and it refreshes the quest and gives you a new one! Hope it works for you!