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Case #11193302
Hi. My name is Tracie. Thank you for helping me today. I cannot scroll down on my friend list in my social hub. I would also like to have 14 hours of unlimited lives reinstated because I lost them when I uninstalled Candy Crush Soda trying to resolve the social hub problem. They are both major problems for me. I really appreciate your help. Have a great day after Tgiving!😀.
Case#11193302
Best Answer
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If the unlimited lives were by chance purchased by yourself @Tracie1976 then perhaps Player Support would be able to help you.
Since you have a case # as your title of this question I’m guessing you might have already contacted Player Support. 🤔
If that’s not the case then here’s how👇
To contact Player Support:
Open your Game / Select the gear wheel icon / Select the “?” or Help Center / Scroll down and Select Purchases and Gold Bars / Scroll down to the bottom of the page and select Contact Us / Submit your claim.