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CCSS - Social Hub Problem?

Adav
Adav Posts: 684
edited November 2021 in Support

I think there might be a little hick-up with the Social Hub. I cannot seem to access all of my friends, only the first 4 on the list? Also, one of my friends cannot be accessed to pass lives? It will always tell me that the "server cannot be found"? Strange.

Does anyone have a solution?

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Comments

  • Alienscar
    Alienscar Posts: 16,471

    Hello @Adav issues with specific games are better off being posted in the Support area of the affected game. That way you will receive more help.

    Here is a link to CCSS Support


  • Diamond_Lim
    Diamond_Lim Posts: 167,207

    Hello there! @Adav 👋

    Don't worry! Let me tagging @Nix66 @Yosca @Pitty_Kitty the Soda Moderators help. 😉

    Anyway, thank you for your playing Candy Crush Soda Saga! ❤️😊

    Like Alienscar has answered you please ask your question on this game support area on previous reply next time. 😉

    Also participate here that you can chance to win gold bars on this game and get badges on your view profile. 😉

    Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

    You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.


    Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)


    You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊

    If you have any questions, please ask any one of the Game Moderators or our Hub Moderators @Elsa or @wykoon. To tag them, click the @ symbol and then type out our name. A drop box will appear, click on the correct name your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

    Have a nice and safety day! ❤️😊

    I will move this thread to Candy Crush Soda Community soon. 😉

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  • Adav
    Adav Posts: 684

    I cannot go down the list.... These are all friends from the game itself. The scroll down is broken!

  • Adav
    Adav Posts: 684

    and now the Social hub has disappeared and my friends I made are gone??

  • Yosca
    Yosca Posts: 17,876

    Hi @Adav it could be that the studio is working on Social Hub, as I've seen some players not being able to scroll any further, and have temporarily removed Social Hub as a result. If you already did the troubleshooting (you know 😉) just wait to see if Social Hub is back in yoir game.

  • kashwild
    kashwild Posts: 12

    Level 2

    I lost my Social Hub yesterday, but the friends I'd connected with were still there. Today the friends gone too.

  • Lindark
    Lindark Posts: 5,713

    Hopefully they make Social Hub commonplace and available for everyone soon!

  • Adav
    Adav Posts: 684

    @lindark, yes I hope so too. I picked my friends on time zones!! I don't normally play in our daytime hours, so it was wonderful having friends on hand in a different time zone who was playing when I was playing .

  • Adav
    Adav Posts: 684

    Oh what a Surprise this morning!!! I got my Social Hub Friends Back!!! THANK YOU King!!!

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