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CCSS - Social Hub Problem?

AdavAdav Posts: 510 Level 3
edited November 2021 in Support

I think there might be a little hick-up with the Social Hub. I cannot seem to access all of my friends, only the first 4 on the list? Also, one of my friends cannot be accessed to pass lives? It will always tell me that the "server cannot be found"? Strange.

Does anyone have a solution?


  • AlienscarAlienscar Posts: 4,199 Level 5

    Hello @Adav issues with specific games are better off being posted in the Support area of the affected game. That way you will receive more help.

    Here is a link to CCSS Support

  • Hey! Would you like to give us your opinion?

  • Diamond LimDiamond Lim Posts: 64,318 Diamond Diaries Moderator

    Hello there! @Adav 👋

    Don't worry! Let me tagging @Nix66 @Yosca @Pitty_Kitty the Soda Moderators help. 😉

    Anyway, thank you for your playing Candy Crush Soda Saga! ❤️😊

    Like Alienscar has answered you please ask your question on this game support area on previous reply next time. 😉

    Also participate here that you can chance to win gold bars on this game and get badges on your view profile. 😉

    Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

    You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.

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    If you have any questions, please ask any one of the Game Moderators or our Hub Moderators @Elsa or @wykoon. To tag them, click the @ symbol and then type out our name. A drop box will appear, click on the correct name your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

    Have a nice and safety day! ❤️😊

    I will move this thread to Candy Crush Soda Community soon. 😉

  • Nix66Nix66 Posts: 18,053 Soda Moderator

    Thanks for the tag @Diamond Lim.

    Hi there @Adav. Does your friend also have the feature Social Hub? Both parties must have it to activate the friend connection.

    To find out more info on the Social Hub feature:

    Open your Game / Select the gear wheel icon / Select the “?” or Help Center / Under Highlights Select Social Hub.

  • AdavAdav Posts: 510 Level 3

    I cannot go down the list.... These are all friends from the game itself. The scroll down is broken!

  • AdavAdav Posts: 510 Level 3

    and now the Social hub has disappeared and my friends I made are gone??

  • YoscaYosca Posts: 7,168 Soda Moderator

    Hi @Adav it could be that the studio is working on Social Hub, as I've seen some players not being able to scroll any further, and have temporarily removed Social Hub as a result. If you already did the troubleshooting (you know 😉) just wait to see if Social Hub is back in yoir game.

  • kashwildkashwild Posts: 9 Level 2

    I lost my Social Hub yesterday, but the friends I'd connected with were still there. Today the friends gone too.

  • lindarklindark Posts: 2,200 Level 5

    Hopefully they make Social Hub commonplace and available for everyone soon!

  • AdavAdav Posts: 510 Level 3

    @lindark, yes I hope so too. I picked my friends on time zones!! I don't normally play in our daytime hours, so it was wonderful having friends on hand in a different time zone who was playing when I was playing .

  • AdavAdav Posts: 510 Level 3

    Oh what a Surprise this morning!!! I got my Social Hub Friends Back!!! THANK YOU King!!!

  • 1nonly1nonly Posts: 104 Level 2
    edited December 2021

    please add me for only 24 hrs


    12 dec 21

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