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Candy Crush Soda

ji52skdoo
ji52skdoo Posts: 0 Newbie
edited December 2021 in Support

I had opened Candy Crush Soda for 1710 days straight. Yesterday, 12/9/2021, still logged in, was back to Day 1.

Edited by CM:🤨Hold on a bit! Please remember to be sweet and kind - Check our House Rules

Answers

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008 Soda Moderator

    Hello @ji52skdoo and welcome to Soda community 🤗

    I'm sorry to hear about this.

    A glitch might have happened.

    It's likely too late now and your streak has already restarted but this might help with preventing it in the future:

    - check for Soda and device updates

    - check that your device has at least 2 GB of free storage

    - provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server

    *depending on the type of the device you can clear the device's cookies/cache or the Soda app cache directly. Be careful not to click "clear data" which deletes your boosters

    Good luck 😀

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