Game is crashing
Best Answer
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I’m using iOS 15.2 on iPhone X and I play the game through the Downloaded app I understand with the season and that as long as it’s fixed I can wait as it does impact the enjoyment of the game as it’s annoying when your on the 5th bottle streak and your flying through levels and all of a sudden it crashes in the middle of a level and you lose your streak I would hate to delete the game as it has improved immensely since I last downloaded it anyway have a good new year and stay safe
Answers
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Hello @timelord2015 and welcome to Soda community
Sorry to hear this happens. Check out this guide and let me know if it helps
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Ok @timelord2015 thank you for replying back
I understand this is frustrating. There's a problem that needs to be investigated further, clearly, and holiday season has started so we might need to be patient about this.
- where do yo play Soda? On app? Browser?
- do you have a King or Facebook account?
- Is your Soda app or browser updated? What version is your Soda app?
- What device do you use?
- Is your device sofware updated? What version is the sofware (OS) of your device?
Thank you!
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I’m using iOS 15.2 on iPhone X and I play the game through the Downloaded app I understand with the season and that as long as it’s fixed I can wait as it does impact the enjoyment of the game as it’s annoying when your on the 5th bottle streak and your flying through levels and all of a sudden it crashes in the middle of a level and you lose your streak I would hate to delete the game as it has improved immensely since I last downloaded it anyway have a good new year and stay safe
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Hello @timelord2015
Thank you for providing this infos. I've reported this issue and I have no news to report back. If problem still persists, we'd need to investigate this further after the holidays (this week) when the Game Studio is fully back in the office.
I'm sorry for the inconvenience. In the meantime, keep sure your Soda app is updated and keep me posted on this issue.
Thank you 😀
