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Switching devices

joywardjoyward Posts: 11 Level 2
edited January 25 in Support

I have both devices synced however I'm having trouble opening soda crush in the King app or with the King app


  • Diamond_LimDiamond_Lim Posts: 76,452 Diamond Diaries Moderator

    Hello there! @joyward 👋

    Welcome to Sweet King Community! 👑

    Do you mean you cannot playing Candy Crush Soda Saga? 🤔

    How about you follow these troubleshooting steps of Crashing/Freezing issue/bug here (any device) that I hope nothing this happens. 😊

    ⚠️ NOTE ⚠️

    If you want to try uninstall and reinstall steps, you have your gold bars are saved/transfered and your current level is saved but all of the boosters have lost and some events will be reset or gone when you save your progress completed with Facebook or King.Com. 

    ** If you want to move game progress to a new device, let's try following these steps here - (Android) or (Apple). **

    Anyway, thank you for your playing Candy Crush Soda Saga! ❤️😊

    If you want to ask this game question, please ask here on Candy Crush Soda Community (Correct Area).

    Also participate here that you can chance to win gold bars on this game and get badges on your view profile. 😉

    Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

    You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.

    Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)

    You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊

    If you have any questions, please ask any one of the Game Moderators or our Hub Moderator @wykoon. To tag them, click the @ symbol and then type out our name. A drop box will appear, click on the correct name your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

    Have a nice and safety day! 😊

    I will move this thread to Candy Crush Soda Community soon. 😉

  • Hey! Would you like to give us your opinion?

  • joywardjoyward Posts: 11 Level 2
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