Sign Up!

Friends

12_3v
12_3v Posts: 3

Level 1

edited September 2022 in Support

I had friends but the game changed up on me. It don't show wonder ball or anything on the home screen

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 165,554

    Welcome to Sweet King Community! πŸ‘‘

    This problem looks like on Candy Crush Soda Saga. Right?! πŸ€”

    Let @Pitty_KittyΒ @YoscaΒ the Soda Moderators help and answer you soon.

    If you want to ask this game question, please ask onΒ Candy Crush Soda Support CommunityΒ (Correct Area) next time. Thanks! πŸ˜‰

    Have a nice and safety day! ❀️😊

    I move this thread to Candy Crush Soda Support Community soon.

  • Yosca
    Yosca Posts: 17,677

    Hello @12_3v welcome πŸ™‚ If your map is empty and has no other features your game may need to reconnect to the servers. Have you checked for game and device updates? We have a general troubleshooting that can help:

    provided you saved your progress with a King account, log out of the game - clear the cache ->Β not dataΒ Β that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

    Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

    Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data.

    If you need other support on Soda game, please visit us πŸ‘‰ here. We're happy to help you πŸ€—

Hey! Would you like to give us your opinion?