⚠️ Solved: All events, features and season disappeared

nanabelle1

id 12284838676 - still having these issues. Do have daily reward now but other than that, nothing but basic game. Being on an ultra hard level there is no way to move forward without the help of boosters, etc. Wondering if should take a few days break and see if it gets corrected. Not enjoying this AT ALL!

misapo_1

My game ID is 1317494529

I only have access to the basic levels, no special events or soda squad or Anything else anymore.

deannajlm

⚠️ Ongoing issue: All events, features and season disappeared

FluffyDinosaur

Oct 7, 2022

Friday 7th of October 2022

We're currently having an ongoing issue where players' game is missing the Season Diorama, features (such as Rescue Buddies, 4-in-arow, etc), quests and more are disappearing. Essentially only the levels are left to play.

We're really sorry about this and are working hard on getting the game back to working as usual. In this discussion, I will merge all the mentions of the issue so we easier can collect information on the issue. If you are having this issue in the game, please post your Game ID in this discussion, it will help us out in fixing your game.

You can find out how to find your Game ID HERE.

All updates around the issue will be posted in this discussion and we'll let you know as soon as it is fixed!

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Game ID 1024787461 because I am experiencing this also. No daily gift either.

SeaZebra5

FluffyDinosaur

Oct 6, 2022

Thank you so much for sharing your IDs everyone, this is really helpful! I have sent this over to the developers to look into and will let you know as soon as we have an update or fix.

I am having the same issue. My ID# 9773524197. Hope it gets fixed soon. Thank you for working on trying to fix this issue for all of us!

Gee_62

Carmariha

Oct 8, 2022

https://community.king.com/en/candy-crush-soda-saga/discussion/385007/%EF%B8%8F-ongoing-issue-all-events-features-and-season-disappeared

hello,

I'm playing on PC Windows10,

After uninstalling and reinstalling Candy Crush Soda, every thing is now as before, having a king account I also kept my level,

hope it will be help full,

Carrie

Just reinstalled and every thing is back to normal except my social hub is missing. Thnx Carmariha

regpertob

So I just uninstalled it and reinstalled it and then it started me at one so I tried to sign in and it said wrong password and I had to reset it two times to get it to take. sigh But everything came back so far and I am where I was four days ago. Why we have to do this. I don't know. I am windows 10 desktop id7031221415

regpertob

regpertob

Oct 8, 2022

So I just uninstalled it and reinstalled it and then it started me at one so I tried to sign in and it said wrong password and I had to reset it two times to get it to take. sigh But everything came back so far and I am where I was four days ago. Why we have to do this. I don't know. I am windows 10 desktop id7031221415

I take that back. All my rewards are gone. nada all gone. all that I worked for are gone but I am on right level. Shame on King. Maybe it's time to find another game. I feel bad for those that spent money on rewards and lost them.

MeyerLinda

I uninstalled and reinstalled and everything is back to normal with the side games but it says I am off line and in the weekly contest it does not recognize when I win a game as it says I am off line but everything else is moving right along.

I rebooted and it says I am still off line.

Oh please fix this game.

Thanks so much

CinJo

Any word on Halloween Paradigm? CinJo

rebelzoey1

they said only a select few can play right now bunch of bs i give them one more day to fix then i give up all that paid money for extra stuff you are out of luck