saving game

Claudine-5

All of a sudden it says on laptop if you want to save progress you must sign in but I forgot my email address and got a reset code from kingfo@auto.king.com which does not look like a legit email..can you let me know. Thank you

Pitty_Kitty

Hello @Claudine-5 and welcome to Soda community!

If you lost your password then please contact Player Support directly from Soda app and ask them to reset your password. They will reach out to you with an email

If you've already done this way then it's okay 🙂

• How to contact Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" icon- visit "my game progress"- "how do I save progress"- scroll down and click "contact us". Explain your problem and send.

Check out this guide for directions step by step: 👇️

How to contact Support from the game app to report Lost progress issues!

• If you don't play Soda on app or you have trouble contacting from the app, then contact Support from here and if possible, make sure to also add your game ID so Support can locate your account.

How to find your user ID on Soda app: here

How to find your user ID on Facebook site: here