There was a connection error. Try again in a bit.

teasir

I am extremely frustrated having this issue since Tuesday. I tried all mentioned troubleshooting in previous questions. I can get on the internet to come here but my game keeps receiving prompt no connection to the internet and a blank avatar 🤷🏻‍♀️🤯 So the only ways of obtaining any boosters are terminated- no cake or 4 in a row!! The game already ended my races and team bar months ago.

I cleared cache for internet. Cleaned phone and have 6 Gigs available. The last time this happened for 4 months.

What else can I do?

Pitty_Kitty

Hello @teasir

If this issue comes up, players usually have to resort to reinstalling the app so they can resume playing normally again. Unfortunately reinstalling the app deletes boosters locally saved on the device.

Keep reading more infos, especially if you need to restore purchased boosters or progress should it get lost somehow

---

If you see "there was a connection error, try again in a bit" , I can suggest you try this trick to see if it works, it helped me 1 out of the 2 times it happened to me

• force close the app (or make sure it's not running in the background)- switch off your internet connection - start the app but don't click "play" yet - switch on internet connection- then click "play"

If this doesn't work then the only solution to fix this problem is to uninstall and reinstall Soda app.

This type of error appears when something unknown goes wrong in Soda app and it often signals that the game app got damaged. (This doesn't mean that there's something wrong with your device)

In this state, your game is offline: you can't play normally, save progress and make purchases. You can't contact Player Support directly from your app so they can't look into it.

Unfortunately, uninstalling the app will delete all your boosters (they're saved locally on your device) and recent progress you made while being offline due to this problem. If you have a King/ Facebook account, you'll be able to retrieve all the gold bars and progress you made before this problem arised.

It's not ideal at all but it will allow you to play normally again.

-----

If you progress is partially or entirely lost after reinstalling the app, create an account if you don't have one already and contact Player Support so they can manually restore your progress on your account:

How to contact Player Support: open soda app - visit settings- click "?" Icon- visit "my game progress"- "how do I save progress"- scroll down and click "contact us". Please be sure to select "Problems with my Game" and then "Game didn't save", add your current level and send.

-----

If you lost purchased items that you didn't use, you may ask Player Support for a replacement. More infos here

Items obtained for free in the game can't be refunded as per terms and conditions of the game. More infos here.

teasir

Thanks @Xxander @Pitty_Kitty

I will try. Reinstalling will make me not want to play. I would lose too much.

Xxander

When i had this problem, i had to delete the app. And install again.... But for boosters the Worst solution.

Pitty_Kitty

Hello @teasir

If this issue comes up, players usually have to resort to reinstalling the app so they can resume playing normally again. Unfortunately reinstalling the app deletes boosters locally saved on the device.

Keep reading more infos, especially if you need to restore purchased boosters or progress should it get lost somehow

---

If you see "there was a connection error, try again in a bit" , I can suggest you try this trick to see if it works, it helped me 1 out of the 2 times it happened to me

• force close the app (or make sure it's not running in the background)- switch off your internet connection - start the app but don't click "play" yet - switch on internet connection- then click "play"

If this doesn't work then the only solution to fix this problem is to uninstall and reinstall Soda app.

This type of error appears when something unknown goes wrong in Soda app and it often signals that the game app got damaged. (This doesn't mean that there's something wrong with your device)

In this state, your game is offline: you can't play normally, save progress and make purchases. You can't contact Player Support directly from your app so they can't look into it.

Unfortunately, uninstalling the app will delete all your boosters (they're saved locally on your device) and recent progress you made while being offline due to this problem. If you have a King/ Facebook account, you'll be able to retrieve all the gold bars and progress you made before this problem arised.

It's not ideal at all but it will allow you to play normally again.

-----

If you progress is partially or entirely lost after reinstalling the app, create an account if you don't have one already and contact Player Support so they can manually restore your progress on your account:

How to contact Player Support: open soda app - visit settings- click "?" Icon- visit "my game progress"- "how do I save progress"- scroll down and click "contact us". Please be sure to select "Problems with my Game" and then "Game didn't save", add your current level and send.

-----

If you lost purchased items that you didn't use, you may ask Player Support for a replacement. More infos here

Items obtained for free in the game can't be refunded as per terms and conditions of the game. More infos here.

teasir

Thanks @Xxander @Pitty_Kitty

I will try. Reinstalling will make me not want to play. I would lose too much.