⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Double Billed
MeyerLinda
Posts: 106 
in Support
This morning while playing candy crush soda I purchased an item and was double billed.
Purchase # 8626392380 5:36 am $18.35
Purchase # 3116219514 5:37 am $18.35
0
Answers
-
Hi @MeyerLinda!
You can report this to support sending a message, because the forum does not deal up with refunds!
You go to the bottom on any page of this forum and select "Contact Us".
Then you describe your case.
0 -
Hello @MeyerLinda and welcome to Soda community!
Sorry to hear this happened to you. I advise to contact King Player Support directly from your Soda app as they can retrieve your data and transactions history easier that way 🙂
- How to contact Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down the page and click "contact us". Explain your problem and send.
Check out this guide for directions step by step: 👇️
How to contact Player Support from the game to report Purchase issues!
0
