Ongoing issue on Apple iOS: What to do if my game crashes!

Jexual

software is up to date but the game opens then freezes. I’ve lost my daily rewards probably

vee_camp

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2636593#Comment_2636593

Yes, I’ve noticed this also. If fish are activated it moves in slo mo then freezes.

Jread

Is there a fix for this issue or do I have to delete and start again. I won’t be happy if I have to reinstall cos I’m on level 5733

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2637536#Comment_2637536

Please do not uninstall! We don’t have an update yet and I assume reinstalling the app won’t fix it. Please wait, until we know more 🙂

TheWildHair

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2636240#Comment_2636240

Me too! This will be #2 for it totally crashing where nothing can be navigated or selected. I lost my daily progress and many rewards, what a rip off, especially if money was spent to obtain them!

See? Everything is moving, it’s not frozen, just nothing to select and can’t move the screen 🤬

R._Reis

Same for me

Sipestj

Same for me-it is frustrating- fix it- no more money from me!

Ambernaught

Same for me! I'm losing my wonderball progress, and Ive done all the other troubleshooting tips, with the exception of deleting and reinstalling the app. I'm worries if I do this I'll lose all my boosters and gold bars ☹️

SantinaK

Same issues as the others. Totally frozen and useless.

SharonRoche

All comments and pictures on game freeze and not working are same as mine . Done everything and nothing works. Is there a fix yet for this?