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Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
I am playing on PC Windows 10, my PC and the game Candy crush Soda Saga are update, When i clic on the level 2437 the game close. Thank you for your help.
It's crashing on my end as well (Win10-app, playing on PC), version 1.239.500.0. Not with every level, but quite regularly. Please do look into it. Thanks in advance.
Hi again @Émerik that is odd. Did you clear the cache? Do you have game version 1.239.5?
You can find more info here
Your other question; if you link your Community and game account King Player Support can then help you better when your game needs to be looked at. Note, we in the Community cannot do this. You can reach Player Support directly via the game app:
- Click on the blue gear
- Click on the ? mark
- Click on “Technical and connection issues“
- Click on “thanks for reaching out”
- Scroll down and click on "Contact Us"
It does not work, i am playing with PC Windows 10 Micosoft Store. When i clic on any level it close the page.
Other question, why King ask this how does it work → Would you like to link your Community account with the account you use for King games? ...more info
If you consent to it, we will try to match both accounts through your email address and with it being successful, we will be able to understand and provide you with better support. Thank you for your help
Hello @Émerik
I am sorry to hear this. Did you try another level? Let’s try the troubleshooting:
provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly.
Hope this helps 🙂
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hello….Im wanting to Bake in the bakery,however it always says “Bakery opening soon”……This has been non stop for the past few weeks now…
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
my game will not load. It gets to a certain point and just stops. Please help.
why does my screen keep freezing up? It is annoying and I am ready to delete playing
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…