Candy Crush Soda Saga

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Candy Crush Soda Saga

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Need help with the Soda? Ask your question or check for answers here.
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Have not been able to play for days now

The game loads, it shows Batula ? Dropping off the wonderball, then this screen comes up and on dismissing it, the above repeats, Batula drops off a wonderball, and this screen.

Probably at this point I've lost the wonderball progress, and my daily reward progress.

Job well done.

Accepted answers

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Pitty_Kitty

I'm happy to hear you didn't lose your streak.

Hopefully this was an one off glitch. If this keeps happening, I ask community manager for infos about this

DreamDancer

@Pitty_Kitty No, I was maxed out on the wonderball streak.

And in the process of making a video of what was happening, it fixed itself, that is, the game opened with Batula dropping off the Wonderball, my daily login streak appeared without being reset, and game play resumed normally.

I hate bugs.

Pitty_Kitty

Hello @DreamDancer and welcome to Soda community!

It's odd that the animation tuturial for Treasure Hunt appeared liked that, but it shouldn't have broken your wonderballs streak.

Was the streak reset to make you at start with common wonderball when Batula dropped a wonderball at the end of the tutorial?

Would you share your ID number so I can pass this on?. click here on how to find it

Thanks

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Pitty_Kitty

Hello @DreamDancer and welcome to Soda community!

It's odd that the animation tuturial for Treasure Hunt appeared liked that, but it shouldn't have broken your wonderballs streak.

Was the streak reset to make you at start with common wonderball when Batula dropped a wonderball at the end of the tutorial?

Would you share your ID number so I can pass this on?. click here on how to find it

Thanks

DreamDancer

@Pitty_Kitty No, I was maxed out on the wonderball streak.

I hate bugs.

Pitty_Kitty

I'm happy to hear you didn't lose your streak.

Hopefully this was an one off glitch. If this keeps happening, I ask community manager for infos about this

How do i contact customer support?
How do I contact customer support?
extra lives
I play my five levels, it shows I will get five extra when it goes fishing. And them it only gives me 1 extra lives life.
I logged in using Facebook
when I did login using facebook I ve lost my 24 hours boosters
Any competitions going on now?
Hello everybody, I would like to learn how to join a team and compete
Why I can't edit my profile?
I returned playing the game after some while, but I've noticed that I can't edit my profile. Not sure why it shows United Kingdom either. I was in Israel when I've installed the game, now I'm in India. It looks like this:

Welcome! 👋

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Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

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