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You see I never get instruction for the refund . Now they start playing game the other way . Some one tell me how to get my money back which was stolen how how how how nobody give instruction
Sign in or create an account to join the fun.
You can open whatever you wish, as of now it appears you don't have a case yet because you haven't contacted Player Support yet.
Plus I don't have your money, I'm not a King employee.
..
1 First follow the instructions.
2 Reply to the automatic email
3 Then a King employee will be able to contact you within 2-3 days if not sooner
4 If King employee doesn't reply to you by then, then please give me your game ID number and I'll sent a message to them with your ID in it and tell them to find your query and proceed. But only if you tried to contact them first
How to find your ID number on Soda app: here
Hello @saied3451
It has been explained to you several times by both Soda moderators which steps you should take! I hereby close this discussion and will report it. Thanks!
Message your account and tell them and they should refund your money
I went follow all instructions. But you still have my money . Ok I am going to open a case as fraud and wow
The instructions are in my and the other moderator's previous replies to your posts.
I'll try to make this clearer 🙂
Click on the green word above to open the instructions page and follow the steps depeding on the device you use
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Check out this guide for directions step by step: 👇️
How to contact Player Support from the game to report Purchase issues!
How to find your user ID on Soda app: here
How to find your user ID on Facebook site: here
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After contacting Player Support from Soda app, you'll first receive an automated email. If you don't find it please check your spam folders. Then reply to the automated email and a King employee will reach out to you.
Let me know if you need more help 🙂
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