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Game Freezing when Fish Used

1356712

Answers

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited May 2023 Answer ✓

    Hello @GreenGlow and welcome to Soda Community!

    This issue has been reported to Soda Studio and it's under investigation. In case it's needed to help the investigation would you share you game ID number? Read HERE on how to find it.

    As soon as we have updates we'll post them in the community 🙂

    ---------------------------------------------------------------------------------------------------------

    ⚠️May 17 status update!

    👉️here

    Hi everyone,

    I just wanted to let you know we are still investigating this issue. I understand it's really frustrating that the game freezes or appears laggy when you use the fish, thank you so much for your patience while we're hard at work finding a solution.

    I just wanted to let you know we are still investigating this issue. I understand it's really frustrating that the game freezes or appears laggy when you use the fish, thank you so much for your patience while we're hard at work finding a solution.


    I'll let you know as soon as we have an update!.


  • Mam62120
    Mam62120 Posts: 12

    Level 2

    edited May 2023


    hello, since tonight, the fish do not work properly, the whole game freezes.
    


  • Mam62120
    Mam62120 Posts: 12

    Level 2

    edited May 2023

    hello, since tonight, the fish do not work properly, the whole game freezes

  • Yosca
    Yosca Posts: 17,870
    edited May 2023

    Hello @Beerenda and @Mam62120

    I have already reported the issue.

    In case the Studio needs it, can you tell me what device you are playing the game on (make and model) and your Game ID? Tap or click HERE how to find.

  • Yosca
    Yosca Posts: 17,870

    Hello @lnel11 @deb0407

    I noticed the same in my game. When you want the fish (I had the plain fish) to swim, it falters, freezes and then swims on. So I already reported it.

    In case the Studio needs it, can you tell me what device you are playing the game on (make and model) and your Game ID? Tap or click HERE how to find.

  • MDFBK
    MDFBK Posts: 3

    Level 1

    edited May 2023

    There is a glitching in every time i use the power of fish to crash down the candies...am Android user in Xiaomi Redmie Note 11pro...i had cleared the caches and restart the smartphone,yet the issue is still remained...

  • Fastlaney
    Fastlaney Posts: 3

    Level 1

    I’m having the same problem. It’s messing up my play. Are they going to fix it?

  • lnel11
    lnel11 Posts: 5

    Level 2

    iPhone 12 Pro Max and lnel11. I updated the latest iOS version 16.4.1 but it was happening before the update.

  • Yosca
    Yosca Posts: 17,870
  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited May 2023

    Hello @MDFBK and welcome to Soda Community!

    This issue has been reported to Soda Studio. In case it's needed to help the investigation would you share you game ID number with us? Read HERE on how to find your ID number.

    As soon as we have updates we'll post them in the community 🙂

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