Problems when playing Candy Crush Soda

rock_111

Kimmy's Candy Hunt is not adding up my new blue candies, Is there a glitch in the game.

The "Bake a Cake" game does not seem to be working any more. Message says Bakery opens soon! but that has been days now.

bigred19612

Still haven't received any feedback. I paid 69.99 for a play bundle and only received half of it

Pitty_Kitty

Hello @rock_111 and welcome to Soda community!

Try to restart Soda app and play any level a few times to help the app reconnect to the server to see if Bake a Cake appears. On August 4 bakery might not have reopened yet (I don't know the timezone you live in 🙂) as bakery normally closes on Thursdays and reopens on Fridays.

As for for Kimmy's Candy Hunt issue I can send a report to community manager 🙂 please provide these details:

• make and model of device
• game ID number. Hoe to find it on Soda app here

Thanks

Pitty_Kitty

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2734494#Comment_2734494

Hello @bigred19612 and welcome to Soda community!

Sorry to hear about this. Community forum can't handle purchases issues as they contain sensitive infos of the player but you may ask King Player Support (customer service) to send your missing items.

• How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". Fill in the form, make sure to select the correct topic and subtopic in the form, explain your problem and send.

Check out this guide for directions step by step: 👇️

How to contact Player Support from the game to report Purchase issues!