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I cant conecting internet ,and say we detected connection issue
Hello again @Gumyupawpaw Could you please tell me the model name and number of iPads that are having this connection issue? Tap on Settings -General -Info - (for example iPad 9th generation Model number MRY42QL/A)
Which iOS version do you have? Which game version do you have?
@Yosca , I have 3 devices, the connection problem appear in all three of my devices, ( Apple ios) I have an Android ( Samsung galaxy tablet) I hardly use it. It is so old that it needs a lot of update. If my problem don't get sorted , I may try to update it if I can.
Hello @Gumyupawpaw boosters not visible is a known thing. Apparently if you have a certain number of boosters (over 1000) it is possible the amount is invisible and the Studio is working on it. As you said; they have already been returned on one device.
Then about the connection problem. Do you see this problem on all your devices?
Dear @Yosca , thank you very much for your reply, I have done what you suggested, more then once. I did not contact the support team this time because past experience tells me they would ask me to do what you suggested . In fact, I contacted them a while back for another problem,( my boosters have become invisible ) they asked me to do what you suggested , clear the cache, log off, log back in, power off, etc etc. it did not solve the problem, I just continue to play the game with invisible boosters. Then suddenly, 2 days ago, my boosters have become visible in one of my devices, today, the boosters in my other 2 devices become visible . Therefore, I will just wait and see, as long as I can still play my game, I am happy about it even though I can’t play 4 in a roll, bake a cake, shipmate , rescue buddies and can’t talk to my team in chat.
Anyway, thank you very much Yosca, much appreciated for your response.
Hello @Gumyupawpaw
I am sorry you have this problem. Have you tried troubleshooting?
👉 provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 10 seconds - restart your device - check for game and device updates - log back into the game, replay some levels. You might have to repeat logging out and logging back in a few times. Also make sure you have at least 2GB free memory storage to run the game smoothly.
Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
Let me know if this works 🙂
I have this problem for almost a week now, there is nothing wrong with my wifi connection, I can play candy crush Friends with no problem. I have not been getting any rewards for almost a week now, I keep thinking it will be sorted soon. I can continue to play any level, but that’s all I can do. I can’t bake cake, can’t do shipmate, can’t play 4 in a roll. On Friday, when I played the new levels, I did not get any rewards for the wonderballs either. Even though I could still continue with the game. I tried logging out and log back in, power off, clear the cache, my software is up to date too.
Welcome to Soda Community @khaterehjoon
I am sorry to hear this. Can you show me a screenshot of the error you see?
https://www.take-a-screenshot.org
I can’t connect to server
Hello,
try logout,
clear cache or turn off device, and
login again.
see if that helps. Good luck.
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Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
my game will not load. It gets to a certain point and just stops. Please help.
why does my screen keep freezing up? It is annoying and I am ready to delete playing
Merhaba, İphone cihazımda oynadığım oyunum apple kayıtlı.Oradaki ilerlememi android cihazıma veya PC ye aktaramıyorum.Lütfen yardım.
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…
