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I did not receive my bonus for Kimmy's Candy Hunt

AmazonGB74
AmazonGB74 Posts: 2

Level 1

Woke up this morning and did not receive my awards for the contest. I scored over 20K and received nothing. Way to go King.

Answers

  • simplyP
    simplyP Posts: 12,369

    That happened to me once. I was very bummed out.

    Here is something to try. Logout, clear cache or turn off device, and then login again….🤞🤞🤞(maybe play a level)

    If you see nothing and you still want to pursue, then you should contact players support…..here is a link for more info…


  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    Hello @AmazonGB74 and welcome to Soda community

    I'm sorry to hear that. Please contact King Player Support to ask for a refund as this forum is not able to deal with compensations.

    How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings (gear icon)- click "?" Icon- select any topic and subtopic- scroll down the page and click "contact us". Select topic "events or features issues", select subtopic "I didn't receive my reward". Fill in the form and send.

Hey! Would you like to give us your opinion?