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Help lost my place in candy crush soda saga!

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Josh_Hescock
Josh_Hescock Posts: 2 Newbie

Lost my place in candy crush soda saga And need to get it back. I was at level 1130 if I remember correctly.

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  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008 Soda Moderator
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    Hello @Josh_Hescock and welcome to Soda community

    Do you have a King/Facebook account to save your progress? If so, your progress can be restored πŸ˜€

    Check out this guide, it might help you get your levels backπŸ‘‰οΈ HERE

    If you can't retrieve your progress then please contact King Player Support (customer service) and ask them to manually put you at the desired current level:


    • How to contact Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" icon- visit "my game progress"- "how do I save progress"- scroll down and click "contact us". Make sure to select the correct topics: "lost progress or items" and "I lost my progress". Explain your problem, add your current level and send.

    Check out this guide for directions step by step: πŸ‘‡οΈ

    How to contact Support from the game app to report Lost progress issues!


    • If you don't play Soda on app or you have trouble contacting from the app, then contact Support from here and if possible, make sure to also add your game ID so Support can locate your account.

    How to find your user ID on Soda app: here

    How to find your user ID on Facebook site: here

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